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Frequently Asked
Questions

How do I Request a Residential Wash and Fold Laundry Service?

You can use either of the following two ways:
1-Download our Mobile App called
https://americanmega.cleantie.com/
Or
2-Fill out our Web Form on our Website:
https://www.megalaundromat.com/services/residential-laundry

How do I Request a Quote for Commercial Wash and Fold Laundry Service?
How do I Request Commercial Wash and Fold Laundry Service?
Can I specify my Washing and Drying Preferences?

Yes, you can specify your Washing and Drying Preferences either on our Mobile app or on the Web Form.

How do you process My Laundry?

We Sort your Laundry Items, Search the pockets for damaging objects like ink pens, crayons, lipsticks, etc. We then Custom Wash and Dry your items in Dedicated Washers and Dedicated Dryers and Professionally Fold and Package Your Items Safe and Sanitized Based on CDC Guidelines and Your Personal Preferences © ® . You can Drop Off and Pick Up your laundry at our Modern Facility or we can send a Driver to do the Pick-Up and  Deliver your laundry to your Door at Home or Office or your On or Off Campus Residence within 24 Hours.

Do you process My Laundry In-House or do you hire a Third Party Laundromat to do it?

Yes, we process all our customers' laundry items In House at our Modern Facility in Hyattsville. We are not a Virtual Laundry Service Business without our own Facility, who hire Unknown Third Party entities to do your wash and fold laundry service.

What is the Minimum Weight if I Drop Off my Laundry at your Facility?

The Minimum Weight for all Drop Offs is 15 Pounds calculated at $1.59 per pound.

American Mega Laundromat
2781 Hamilton Street, Suite B
Hyattsville, MD 20782

Do You Offer Contactless Curbside Drop-Off Laundry Service and if Yes, Where?

Yes we do offer Curbside Drop Off at our Modern Facility in Hyattsville: One Mile North of Washington, DC Border Across West Hyattsville Metro Station on the Green Line.

American Mega Laundromat
2781 Hamilton Street
Suite BHyattsville, MD 20782

What is the Minimum Cost  for Wash and Fold Laundry Pick Up and Delivery ?

The Minimum Cost for our Wash and Fold Laundry Pick Up and Delivery Service is based on Your Physical Distance  to our Central Laundry Facility calculated from $2.59 per pound for General Laundry Items plus 15% Service Charge  based on the following Distance Chart.
Minimum Weight Chart for Pick Up and Delivery.
Based on Your Physical Location to our Central Laundry Facility:
25 Lb   Minimum If you are Within         0-5      Miles
35 Lb   Minimum If you are Within         5-10    Miles
45 Lb   Minimum If you are Within        10-15   Miles
55 Lb   Minimum If you are Within        15-20   Miles
75 Lb   Minimum If you are Within        20-25   Miles
100 Lb Minimum If you are Within        25-30   Miles
125 Lb Minimum If you are Within        30-35   Miles
150 Lb Minimum If you are Within        35-40   Miles

What is your Normal Turnaround Time for processing my laundry?

24 Hours

Do you offer Same Day Drop off Wash and Fold Laundry Service?

Yes, only if you drop off your laundry at our Central Location in Hyattsville and pick it up when it is ready. All Pick Up and Delivery Laundry Services are processed within 24 hours and not the same day.  

How Much is the Same Day Drop off Wash and Fold Laundry Service?

Just $2.25 per pound.

How much is the Cost of processing Comforters and other similar Large Items?

Normal Fabric Comforters and other Large Items are from $17.95 to $23.95. Down and Feather filled Comforters and other Large items are from $29.95 to $39.95.

Do You offer Free Parking for your customers?

Yes, we have up to 75 Free parking spaces for our customers.

Do You have Free WiFi for your customers?

Yes, we offer Free High Speed WiFi to our Customers.

Do you have Car Vacuums at your Location?

Yes, we do. First Time Customers can clean their car Free of Charge at our Powerful Car Vac and Tire Air Kiosks on our spacious Parking Lot.

Do You have a Car Wash at your Location?

Yes, we do. First Time Customers can wash their car Free of Charge at our Powerful Splash and Dash Self Service Car Wash Kiosk on our spacious Parking Lot.

Do You have Electric Vehicle Charging Stations (EV Charging Stations) at your Location?

Yes, we have Five Newly installed Electric Vehicle Charging Stations (EV Charging Stations) ready for you to charge your EV.